The attack campaign against Snowflake customer tenants shows that security incidents often stem from overlooked fundamentals — unrotated credentials, weak MFA enforcement, and misconfigurations. Breaches like this highlight a critical fact: while SaaS providers ensure platform security, the onus for securing configurations and user access lies squarely with the customer.

This discussion will explore

• Practical strategies for managing SaaS security within the shared responsibility model — enforcing MFA, adhering to the Principle of Least Privilege (PoLP), and implementing robust credential management.
• How decentralized application ownership complicates efforts for managing SaaS security.
• Best practices for regaining control and visibility to ensure SaaS security fundamentals are followed, even when ownership is fragmented across business units.